Bill Pay
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Q | Can I make Automatic Payments for loans I have at other financial institutions?Â
A | Yes, PHFCUOnline Banking offers FREE Bill Payment where payments can be set up...
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Q | Is bill payment free?
A | Yes, our bill payment service is free. In order to use this service,...
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Q | Is there a fee for making a payment using Bill Pay?
A | There is no fee for paying with Bill Pay.
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Q | I tried to cancel an automatic payment, but the payment is scheduled and showing up in my Pending Payments. What happened and what should I do?
A | First, cancel the scheduled payment in Pending Payments if you don’t want it...
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Q | What happens if the scheduled delivery date falls on a weekend or holiday?
A | If an automatic payment is scheduled for delivery on a non-business day such...
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Q | Can I download my payment activity?
A | You can download your pending and completed payments as a comma-separated values (CSV)...
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Q | How long is my payment activity available?
A | Payment information is available for 84 months.
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Q | What if the company or person I want to pay can’t receive electronic payments?
A | If the company or person doesn’t accept electronic payments, we print and mail...
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Q | What if I don’t have an account number for the bill I am paying?
A | Some small companies, such as landscaping or cleaning services, may not assign you...
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Q | Are my payments guaranteed?
A | When your payments are processed through Bill Pay, you are protected in the...
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Rates effective as of: March 22, 2025
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