Bill Pay
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Q | Why do some payments take longer to process?
A | If the company or person you want to pay does not receive electronic...
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Q | When does the company or person receive my payment?
A | If the company or person you’re paying can receive electronic payments, the money...
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Q | How do I know the status and if a payment was delivered?
A | You can see the status of your payments in the “Recent Payments” section...
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Q | When is the money withdrawn from my account?
A | If the payment is sent electronically, the money is withdrawn from your account...
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Q | Can I change a payment if I made a mistake?
A | Yes, you can change a payment that has not started processing or is...
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Q | Where can I find the routing number to other banks or credit unions?
A | You can find the routing number on a check or deposit slip for...
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Q | Can I use assistive technologies to access Bill Pay?
A | The following features aim to make Bill Pay more accessible to assistive technology...
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Q | Is my personal info kept private?
A | Yes. Your personal info is used to help us maintain your account and...
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Q | Is my information secure?
A | Yes. Bill Pay uses several methods to ensure that your info is secure....
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Q | Who can I pay using Bill Pay?
Anyone in the United States. You can pay companies, friends, family members, and service providers,...
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Rates effective as of: April 24, 2025
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