Cards
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Q | What should I do if my card is lost or stolen?
A | Please immediately call 808-73-PHFCU (808-737-4328) and select Option 2. We will assist you...
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Q | How do I activate my card?
A | To activate your card or select your PIN, please call 808.737.4328 (73-PHFCU) and...
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Q | How do I change my PIN?
A | To change the PIN, please call us at 808.737.4328, Option 2.
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Q | How do I get information on my pending card transactions?
A | To get pending debit card information, log in with PHFCUOnline on a desktop...
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Q | How do I turn my Card On or Off?
A | To turn your card On or Off, please download our mobile app. Our...
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Q | What number do I call to report my card lost/stolen?
A | To report your debit or credit card lost or stolen, please call 808.737.4328...
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Q | My card is not working, who can I call?
A| We apologize for the inconvenience. Please call 808.737.4328 (73-PHFCU) or 1-866-605-6177 for assistance.
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Q | Why is my card being declined or denied?
A| We apologize for the inconvenience. Please call 808.737.4328 (73-PHFCU) or 1-866-605-6177 for assistance.
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Q | How much does it cost to get another debit or credit card?
A | For a complete list of our fees, please visit our Schedule of Fees.
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Q | Where do I mail my Credit Card payment?
A | The payment address is P.O. Box 60510, City of Industry, CA 91716-0510. You...
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Rates effective as of: March 18, 2025
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