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Q | Why do I always get the same error when trying to log in?

A | You may be using the wrong username or password. If you are certain you have the correct username and password, sometimes clearing your temporary internet files, cookies, or cache will fix the issue. Please call us at 808-737-4328 (73-PHFCU) if the problem persists.

Effective May 1, 2025, there will be a new ID Check program for Shared Branching. Click here for more information.