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Q | What should I do if my card is lost or stolen? Is there a number to call?

A | To report your card lost or stolen, log in to PHFCUOnline to access our Card Management feature. By selecting Manage Card – you can select Replacement Options to request a new card. You may also call our 24/7 card support team at 866-639 -9770. If you do no not have your card number, wait for the prompt to say that is lost or stolen.

FRAUD ALERT: Beware of people calling claiming to be from Pearl Hawaii where the caller ID says Pearl Hawaii. Pearl Hawaii will never ask you to respond to a text to reverse or erase a transaction, or ask for passwords, PINs, card numbers, Social Security numbers, or authentication codes. If you shared personal information, contact us immediately at 808-737-4328 or MyFamily@phfcu.com .