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Pearl Hawaii Credit Union
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Pearl Hawaii Credit Union
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Frequently Asked Questions

Checking Account

 

A |  For a complete list of our fees, please visit our Schedule of Fees.
A | Please contact us at 808-737-4328 to schedule a notary appointment.
A | To change your name on an account, you will need to provide us with government-issued documentation showing your new name. Acceptable Government issued IDs include a valid Driver’s License, State ID, or Passport. We will generate a new membership application and all parties on the account must sign this form.
A | Call us at 808.737.4328 (73-PHFCU) or chat during business hours.

A |  Opening an account is easy-peasy! All you need is a little bit of information, an ID, $5.00*, and a dream (and happen to meet one of the criteria below).

CRITERIA

-Live, work, worship, or attend school on O’ahu. -Be a family member of someone who lives, works, worships, or attends school on O’ahu (i.e., spouse, child, parent, grandparent, grandchild, sibling, or even related through a step, adoptive, or foster relationship). -Be a household member of someone who lives, works, worships, or attends school on O’ahu (For example, if your son attends school on Oahu but you live on another island or in another state- you still can join!).  INFORMATION NEEDED - ID (Government issued, Driver's License, State ID, Passport) - your mailing and physical address - social security number - date of birth   Open an account at any location or online.   *Membership is a $5 minimum deposit into a Savings Account (waived with e-statements).

A | All you need is an ID, $5.00*, and a dream (and happen to meet one of the criteria below).

CRITERIA

-Live, work, worship, or attend school on O’ahu. -Be a family member of someone who lives, works, worships, or attends school on O’ahu (i.e., spouse, child, parent, grandparent, grandchild, sibling, or even related through a step, adoptive, or foster relationship). -Be a household member of someone who lives, works, worships, or attends school on O’ahu (For example, if your son attends school on Oahu but you live on another island or in another state- you still can join!).  INFORMATION NEEDED - ID (Government issued, Driver's License, State ID, Passport) - your mailing and physical address - social security number - date of birth   Open an account at any location or online.   *Membership is a $5 minimum deposit into a Savings Account (waived with e-statements).

A | All you need is an ID, $5.00*, and a dream (and happen to meet one of the criteria below).

CRITERIA

-Live, work, worship, or attend school on O’ahu. -Be a family member of someone who lives, works, worships, or attends school on O’ahu (i.e., spouse, child, parent, grandparent, grandchild, sibling, or even related through a step, adoptive, or foster relationship). -Be a household member of someone who lives, works, worships, or attends school on O’ahu (For example, if your son attends school on Oahu but you live on another island or in another state- you still can join!).  INFORMATION NEEDED - ID (Government issued, Driver's License, State ID, Passport) - your mailing and physical address - social security number - date of birth   Open an account at any location or online.   *Membership is a $5 minimum deposit into a Savings Account (waived with e-statements).
A | Pearl Hawaii offers great rates! For a list of all our rates, please visit our rates site.
A | Yes, we do. With shared branching, you have access to thousands of credit unions across the world. Pearl Hawaii participates in the COOP network (National and International Shared Branching) and HiCUSO (Hawaii Network Shared Branching for Credit Unions). Please visit our Shared Branching locator for a list of participating shared branching locations.
A | Pearl Hawaii participates in the COOP network (National and International Shared Branching) and HiCUSO (Hawaii Network Shared Branching for Credit Unions). Please visit our Shared Branching locator for a list of participating shared branching locations.
A | Visit us in Waipio, Waianae, Ewa, Honolulu, Pearl Harbor, or the Airport. You can also open an account online.
A | Visit us in Waipio, Waianae, Ewa, Honolulu, Pearl Harbor, or the Airport. You can also add another account online.
A | Visit us in Waipio, Waianae, Ewa, Honolulu, Pearl Harbor, or the Airport. You can also open an account online.
A | To obtain your membership or account number, please visit one of our branches, provide us a written request by mail, email us, or sign in to PHFCUOnline and send us a secured message. ADDRESS | Pearl Hawaii Federal Credit Union, 94-449 Ukee St, Waipahu, HI 96797 EMAIL | MyFamily@phfcu.com  
A | You can update your address, phone number, or email address through online secured messages (by signing into PHFCUOnline, by mailing or emailing a signed letter, or by visiting one of our branches. For more information, visit our Change of Address page.
A | Our routing number is 321380328.
A | Not at all... when you join Pearl Hawaii Federal Credit Union, your membership is good for life, no matter where you live or work, as long as you maintain your accounts in good standing. With Internet Banking, Online Bill Pay, Visa Check Card, Direct Deposit, Member Telephone Service and Shared Branching, it is easy to access your account even if you move far away!
A | In some ways, yes. A Credit Union offers a wide variety of financial services comparable to a commercial bank. Also, both are federally insured and regulated. However, unlike other financial institutions, a Credit Union is owned and operated by its members who save and borrow there. There are no outside stockholders. Our board of directors is made up of unpaid volunteers who are elected from and by our membership. As a not-for-profit financial cooperative, earnings are returned to members in the form of dividends, lower loan rates, higher interest rates on deposits, fewer fees, and free services.
A | Yes...  your money is safe! Credit Unions are strictly regulated financial institutions. Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government by the National Credit Union Administration, a U.S. Government Agency.
A | A Credit Union is a member-owned financial cooperative. As a not-for-profit cooperative institution, a Credit Union uses excess earnings to offer members affordable loans, a higher return on savings, lower fees, or new products and services. A Credit Union is operated entirely by and for its members. Once you deposit money, you become a member since your deposit represents your ownership share.
A | Yes, children (natural, adopted, step) are eligible for membership.
A | Yes! Membership is open to all family members, including your spouse, children, parents, siblings, grandchildren, and grandparents. Your family members can join us even if they live out of our geographic area.
A | To join the credit union, you must complete a membership application and make a deposit of at least $5 (which must remain in your account as long as you are a member). This deposit represents your "share" of ownership in the credit union and provides access to all of our products and services. You can open your account online to get started.
A | Pearl Hawaii Federal Credit Union membership is available to individuals who live, work, attend school, and worship on the island of O’ahu. Immediate family members (e.g., grandparents, parents, siblings, spouse, children, grandchildren), household members, and spouses of individuals who died while within the field of membership also qualify. Additionally, any step or adoptive relationships also qualify.