Pearl Hawaii online and mobile banking will be upgraded on September 21, 2022.
TROUBLESHOOTING
If you are encountering issues with new features, please make sure…
YOU ARE USING THE MOST UP-TO-DATE BROWSER
PHFCUOnline is supported by most modern browsers and mobile devices. In order to ensure the best possible experience, please be sure you are using the most up-to-date versions of your browser or mobile operating system. Internet Explorer will no longer be supported on certain versions of Windows. Members are encouraged to move to Microsoft Edge, which provides support and more security for websites and apps.
If our site is asking you to enable or disable cookies, please follow the links below for instructions for your specific browser:
To download our app, visit your device’s app store and search for “Pearl Hawaii” or visit…
MAJOR ENHANCEMENTS WILL INCLUDE…
CHAT
We will be a click away if you need assistance from Pearl Hawaii staff. We will be able to view your desktop and answer questions pertaining to your personal situation in a secure environment. Click on the chat icon during Pearl Hawaii’s business hours and a live representative will be able to assist you.
IMPROVED DASHBOARD
View your accounts the way you want. Instead of your accounts scrolling above, you will be able to choose a grid or list.
PEARL HAWAII ONLINE QUICK LINKS
Have instant access to frequently used features.
CUSTOMIZE YOUR PEARL HAWAII ONLINE LANDING PAGE
Choose the page you would prefer to see once you log in.
CREATE TEMPLATES FOR YOUR MOST FREQUENT TRANSFERS
Tired of entering the same information regularly? Once you create a template, your transfer is simply a click away.
PEARL HAWAII ONLINE UPGRADE
SIMPLY SEND A PAYMENT WITH PEARLPAY’S ADDED FEATURES
Send Money, Recipients, and View Payments are on display for simpler accessibility.
SEND MONEY – allows you to send money to existing Recipients or to Add Recipients
RECIPIENTS – Improved search and edit features on prior Recipients
VIEW PAYMENTS – larger database to research prior payment history
EASIER WAY TO LOG OUT
The log-out button is now listed on the left menu (in addition to the right menu).
Pearl Hawaii has created products and services within Pearl Hawaii Online that will help you bank anywhere that you have an internet connection and a mobile device or computer. With the world suddenly shifting to staying home, the importance of being able to do anything you need from home easily has risen. Many people are switching entirely to online shopping and only going to stores when absolutely necessary.
At Pearl Hawaii, we believe banking should be convenient and innovative. We are proud to offer many options to let you stay home. With Pearl Hawaii Online, you can do many things that historically would have required you to come into a branch. For example, you can deposit checks, budget your expenses and income, apply for loans, talk with a Pearl Hawaii staff member, pay your bills and issue checks or send electronic payments, plus so much more.
What is Pearl Hawaii Online?
Pearl Hawaii Online is a free service that gives you access to manage your accounts and loans. Additionally, many additional services are available to you once you register. PHFCUOnline serves as your own personal branch, right in your pocket, and allows you to perform the most routine banking tasks from the comfort of your computer or mobile device (with our app) anywhere. Login Instructions
Is it secure?
When it comes to your finances, feeling secure is essential. Pearl Hawaii has taken several measures to ensure your money is secure. Multi-Factor Authentication with a choice of text, email, or phone call helps protect you. Additionally, online banking alerts provide a quick and easy way for you to stay on top of your account activity. Once you log in, sign up to receive alerts via email, text, or push notification. You are in control and can configure the alerts any way you want.
Isn’t it easier to do all of these things with a person who knows how to help?
We completely understand. You may start a loan application online, get a bit into it, and then realize that you have questions. The benefit of having a person who knows how to help guide you through this has not been forgotten, and our team is ready to help. We will always be here and available to help you. Visit any location, give us a call at 808.757.4328 (73.PHFCU), email us through our secured messaging system once you log into Pearl Hawaii Online, email us at MyFamily@phfcu.com, or chat (click on the chat icon during Pearl Hawaii’s business hours and a live representative will be able to assist you).
How do I sign up for Pearl Hawaii Online?
We are happy to offer online banking to all of our members for free. Register Here
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Members with an existing PHFCUOnline username are experiencing problems with logging into the new home banking site. We are currently working quickly to resolve this issue. The work around is to click on the Forgotten Password link and to follow the onscreen instructions.
· Send it in the mail: PEARL HAWAII FEDERAL CREDIT UNION, Attn: Human Resources Dept., 94-449 Ukee Street, Waipahu, HI 96797
Leaving Our Website
By accessing this link, you will be leaving the Credit Union’s web site and entering a web site hosted by another party.
Although the Credit Union has approved this as a reliable partner site, please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the Credit Union’s web site. The other party is solely responsible for the content of its web site.
We encourage you to read and evaluate the privacy and security policies on the site you are entering, which may be different than those of the Credit Union.
