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Pearl Hawaii Credit Union
Android GET - On the App Store
Pearl Hawaii Credit Union
Apple GET - On the App Store

Quickbooks Online Conversion Instructions

As Pearl Hawaii FCU completes its system conversion, you will need to modify your QuickBooks Online settings to ensure the smooth transition of your data. Please reference the dates next to each task as this information is time sensitive. To complete these instructions, you will need your login credentials for online banking.

It is important that you perform the following instructions exactly as described and in the order presented. If you do not, your service may stop functioning properly. This conversion should take 15–30 minutes.

Documentation and Procedures

Conversion – Information only

QuickBooks Online data is stored on Intuit servers in the cloud. Since we update your records with every change, we cannot restore your file to a previous point in time.

QuickBooks Online automatically updates your selected version so you are always on the latest

IMPORTANT: QuickBooks Online connectivity services may be interrupted up to 5 business days after the conversion is complete.

Task 1: Optional task 

NOTE: Please skip to Page 3 if you Manually Import Transactions.

  1. Sign in to QuickBooks Online.
  2. Click Banking.
  3. In the top-right area, click Update.
  4. After your download finishes, click the For Review tab to see what was downloaded.

Task 2: Match Downloaded Transactions

  1. If new transactions were received from your connection, accept all new transactions on the Banking page. Simply check off all the New/Matched transactions and click Batch Action to “Accept Selected”.
  2. If you need assistance matching transactions, choose Help menu > Search for Matching Transactions and follow the instructions in the appropriate article.

Task 3: Deactivate Accounts in QuickBooks Online

  1. Select Banking on the left column.
  2. Click on the account you would like to disconnect, then click the Pencil Icon.
  3. Click on Edit Account Info.
  4. Check the box next to Disconnect this account on save.
  5. Click Save and Close.
  6. Repeat steps 2-6 for each account to be deactivated.

Task 4: Reconnect Accounts at Pearl Hawaii 

  1. In the upper-right area, click Add Account
  2. Enter Pearl Hawaii FCU.
  3. Click Pearl Hawaii FCU in the search results below.
  4. Type your login credentials. Click Continue.
  5. Provide any additional information requested, to proceed.
  6. Ensure you associate the account for Pearl Hawaii FCU to the appropriate account already listed under Which accounts do you want to connect? Select the matching accounts in the drop-down menu. IMPORTANT: Do NOT select +Add new. If you are presented with accounts you do not want to track in this data file, Uncheck the box next to the Account name.
  7. After all accounts have been matched, click Connect.
  8. When the download is finished, you will return to the Banking page.


Task 5: Excluding Duplicate Transactions

  1. Choose Banking.
  2. In the For Review section, click the checkboxes for the transactions you want to exclude.
  3. Click Batch Actions > Exclude Selected. NOTE: If you accidentally exclude a transaction, you can include it again.


Task 6: Undo Excluded Transactions

  1. Choose Banking.
  2. Click the Excluded tab.
  3. Click the checkboxes for the transactions you want to include.
  4. Click Batch Actions > Undo.
  5.  Transactions will appear again in the New Transactions tab for you to work with.

Additional Instructions: Need to Manually Import Transactions?

  1. Log in to
  2. Download one of the following Web Connect file types: .qbo (QuickBooks) or .qfx (Quicken)
  3. In QuickBooks Online, choose Banking.
  4. In the upper-right corner, click File Upload.
  5. Click Browse and select the Web Connect file from your computer. Click Next.
  6. Select the appropriate account from the drop-down menu. Click Next.
  7. When the import is completed, click Let’s go!
  8. After your download finishes, click the For Review tab to see what was downloaded.