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Login Instruction

When you attempt to log in for the first time, please use your existing Username and Password. You will be prompted to create a New Password. You can use the same password or create a new one. If you don’t remember your Username, you will need to create a new Username by clicking on FORGOT USERNAME from the login page.

 

STEP 1 | Enter your Username and Password

 

STEP 2 | Click on CREATE NEW PASSWORD

 

STEP 3 | Accept this disclosure

 

STEP 4 | VERIFY YOUR IDENTITY

  1. Enter your Username
  2. Enter your Social Security Number
  3. Enter 2 of the following – Email, Zip Code, or Last Name.

 

STEP 5 | Choose which method to reset your password: Text, Email, or Phone Call (If you are authenticating using this method, the call will be coming from  1-580-448-9162, Newkirk, OK)

 

STEP 6 | Input your Verification Code

FRAUD ALERT: Beware of people calling claiming to be from Pearl Hawaii where the caller ID says Pearl Hawaii. Pearl Hawaii will never ask you to respond to a text to reverse or erase a transaction, or ask for passwords, PINs, card numbers, Social Security numbers, or authentication codes. If you shared personal information, contact us immediately at 808-737-4328 or MyFamily@phfcu.com .