Join the Pearl Hawaii Team
Who pays you to take the day off on your birthday!? We do! At Pearl Hawaii Federal Credit Union, we value each employee. Without stellar people like you, we wouldn’t be in business. Interested in becoming a part of our team? Applying just might be your next best move.
Not Your Average Job
We love what dedicated employees bring to the table, so we do what we can to take good care of each one.
We believe going to work should translate into a better life all around. We know when you’re able to find balance, you have more to offer. That’s why we provide amazing benefits and some of the best pay on the island—what helps you helps us. Take a look at some of our favorite ways to treat our employees well.
Still not convinced?
If you’re not already keen to apply after reading all that, here’s another fun fact:
PHFCU was listed as one of the Best Places to Work by Hawaii Business Magazine in 2016, 2017, 2018, 2019, 2020, & 2021. Join our community to find out why.
Pearl Hawaii Federal Credit Union is an Equal Opportunity Employer. That means we give you a chance regardless of race, color, religion, national origin, age, sex, marital status, sexual orientation, ancestry, citizenship, veteran status, disability, arrest, or court orders. If you are legally authorized to work in the United States, we will hear you out.
Member Services Specialist (Full Time)
Location: Airport
Provides members with courteous, efficient, and accurate service in depositing funds, withdrawing funds, opening and cross-selling new share accounts, certificate accounts, and other new services. And provides members with courteous, accurate, and efficient loan service, which includes providing loan information, interviewing, and accepting loan applications in accordance with loan policies. Ensuring that each loan application is handled properly and in a timely manner.
View Full description
ESSENTIAL DUTIES AND FUNCTIONS
TELLER/NEW ACCOUNTS
- Performs all duties exceptionally, safely, and efficiently.
- Receives cash and checks for payments or deposits.
- Issues checks or cash for withdrawals.
- Processes transfers between accounts.
- Issues money orders and movie tickets. Also maintains logs and adheres to inventory and control procedures.
- Cross-sells savings and loan services to existing and new members.
- Provides routine information on credit union products and services, policies, and member accounts in person, by phone, or by mail.
- Balances cash and checks to computer totals on a daily basis and prepares bank deposits.
- Opens new Savings, Checking, IRA, Trust, and Savings Certificate Accounts as well as provides information and disclosures relating to these services. (Note: Savings would refer to Regular, Christmas, Jumbo, and Momi Accounts).
- Processes applications for plastic cards and the Member Telephone Service.
- Processes deposits, withdrawal requests, loan payments, and loan close-outs received via mail.
- Provides members with payroll allotment forms.
- Maintains appropriate department records and files.
- Assists in balancing daily work.
- Assists in auditing of cash machines and other instruments with their immediate manager.
- Performs Shared Branching Transactions (HICUSO & CO-OP).
- Order supplies for the department as needed from the HR Director.
- Removes and replenishes coin machine bags and prepares coin machine bags for deposit processing.
- Processes coin machine transactions.
- Processes the opening and closing of Safe Deposit Boxes.
- Processes ATM deposits or payments.
- Assume the duties of the Receptionist in his/her absence.
CONSUMER LENDING
- Interview and obtain information from loan applicants to be able to process loan requests made by members for all types of loans offered excluding mortgage applications.
- Verifies loan application information to ensure that all essential information to make a decision has been noted.
- Assures all loan applications are completed in accordance with applicable federal and state laws and regulations.
- Inputs loan application information into the computer terminal for processing.
OTHER DUTIES AND FUNCTIONS
- Conducts every aspect of this position, involving interpersonal relations, in line with the concept that all personnel, staff, shareholders, and visitors are afforded full and equal treatment in all matters without regard to race, creed, color, sex, sexual orientation, age, national origin, lawful political affiliation, physical handicap or marital status.
- Periodically serves on various credit union committees (i.e. Safety, Social Events, ect.)
- Performs such other duties and responsibilities as may be prescribed by the VP Loans or President/CEO.
- Pursues a program of:
- Self-Development.
- Utilizing such training and education as may be required by the credit union:
- in connection with this position;
- for career
- Ensures a secure, neat, clean, and safe work area.
WORKING CONDITIONS
Equipment Used
- Personal computer
- 10-key calculator
- Telephone
- Typewriter
- Fax Machine
- Copy Machine
- Document Scanner
- Microfilm/Microfiche Reader/Printer
- Coin Counting/Sorting Machine
- Bill Counting/Sorting and Dispensing Machines
- Remote teller workstation equipment
Work Hours
- Hours are to be determined depending on the branch
- Monday through Friday, 8:45 AM to 5:30 PM
- Saturday, 8:45 AM – 2:15 PM
- Overtime may be required.
- Workdays, hours, or branch locations may vary according to the operational needs of the credit union.
MENTAL DEMANDS
- Requires the application of sound decision-making principles, logical thinking, and good judgment.
- Requires alertness, concentration, and attention to
- Requires the use of good judgment when dealing with difficult or uncomfortable situations.
COMMUNICATION DEMANDS
Ability to communicate clearly both orally and in writing with members, peers, and staff members.PHYSICAL DEMANDS
- Requires sitting at a workstation for periods of up to 4 hours (without a break).
- Requires the ability to understand and complete instructions.
- Requires data entry/keypunching and mouse skills to complete daily work.
- Ability to view and correctly interpret numbers, text, and images on a computer.
- Requires the use of various office equipment to perform duties.
- Requires verifying documents for accuracy.
- Requires working beyond the 8-hour day.
- Requires lifting and carrying up to 40 pounds.
- Requires receiving and dispersing verified amounts of cash and negotiable instruments according to accepted procedures.
QUALIFICATION REQUIREMENTS
Skills/Knowledge
- Ability to learn and apply learned skills.
- Ability to work with all types of people.
- Ability to use a computer keyboard.
- Ability to type 40 WPM.
- Ability to operate a 10 key calculator.
- Knowledge of basic math.
- Ability to work cooperatively with members, co-workers, and management.
- Must be bondable.
Education/Training
- High school graduate or GED equivalent
Experience
- One year of experience working in a financial institution is preferred.
Training
- Must be willing to attend/participate in any training necessary to learn/update skills or knowledge required for the position.
Member Services Specialist (Full Time)
Location: Honolulu/Hokua
Provides members with courteous, efficient, and accurate service in depositing funds, withdrawing funds, opening and cross-selling new share accounts, certificate accounts, and other new services. And provides members with courteous, accurate, and efficient loan service, which includes providing loan information, interviewing, and accepting loan applications in accordance with loan policies. Ensuring that each loan application is handled properly and in a timely manner.
View Full description
ESSENTIAL DUTIES AND FUNCTIONS
TELLER/NEW ACCOUNTS
- Performs all duties exceptionally, safely, and efficiently.
- Receives cash and checks for payments or deposits.
- Issues checks or cash for withdrawals.
- Processes transfers between accounts.
- Issues money orders and movie tickets. Also maintains logs and adheres to inventory and control procedures.
- Cross-sells savings and loan services to existing and new members.
- Provides routine information on credit union products and services, policies, and member accounts in person, by phone, or by mail.
- Balances cash and checks to computer totals on a daily basis and prepares bank deposits.
- Opens new Savings, Checking, IRA, Trust, and Savings Certificate Accounts as well as provides information and disclosures relating to these services. (Note: Savings would refer to Regular, Christmas, Jumbo, and Momi Accounts).
- Processes applications for plastic cards and the Member Telephone Service.
- Processes deposits, withdrawal requests, loan payments, and loan close-outs received via mail.
- Provides members with payroll allotment forms.
- Maintains appropriate department records and files.
- Assists in balancing daily work.
- Assists in auditing of cash machines and other instruments with their immediate manager.
- Performs Shared Branching Transactions (HICUSO & CO-OP).
- Order supplies for the department as needed from the HR Director.
- Removes and replenishes coin machine bags and prepares coin machine bags for deposit processing.
- Processes coin machine transactions.
- Processes the opening and closing of Safe Deposit Boxes.
- Processes ATM deposits or payments.
- Assume the duties of the Receptionist in his/her absence.
CONSUMER LENDING
- Interview and obtain information from loan applicants to be able to process loan requests made by members for all types of loans offered excluding mortgage applications.
- Verifies loan application information to ensure that all essential information to make a decision has been noted.
- Assures all loan applications are completed in accordance with applicable federal and state laws and regulations.
- Inputs loan application information into the computer terminal for processing.
OTHER DUTIES AND FUNCTIONS
- Conducts every aspect of this position, involving interpersonal relations, in line with the concept that all personnel, staff, shareholders, and visitors are afforded full and equal treatment in all matters without regard to race, creed, color, sex, sexual orientation, age, national origin, lawful political affiliation, physical handicap or marital status.
- Periodically serves on various credit union committees (i.e. Safety, Social Events, ect.)
- Performs such other duties and responsibilities as may be prescribed by the VP Loans or President/CEO.
- Pursues a program of:
- Self-Development.
- Utilizing such training and education as may be required by the credit union:
- in connection with this position;
- for career
- Ensures a secure, neat, clean, and safe work area.
WORKING CONDITIONS
Equipment Used
- Personal computer
- 10-key calculator
- Telephone
- Typewriter
- Fax Machine
- Copy Machine
- Document Scanner
- Microfilm/Microfiche Reader/Printer
- Coin Counting/Sorting Machine
- Bill Counting/Sorting and Dispensing Machines
- Remote teller workstation equipment
Work Hours
- Hours are to be determined depending on the branch
- Monday through Friday, 8:45 AM to 5:30 PM
- Saturday, 8:45 AM – 2:15 PM
- Overtime may be required.
- Workdays, hours, or branch locations may vary according to the operational needs of the credit union.
MENTAL DEMANDS
- Requires the application of sound decision-making principles, logical thinking, and good judgment.
- Requires alertness, concentration, and attention to
- Requires the use of good judgment when dealing with difficult or uncomfortable situations.
COMMUNICATION DEMANDS
Ability to communicate clearly both orally and in writing with members, peers, and staff members.PHYSICAL DEMANDS
- Requires sitting at a workstation for periods of up to 4 hours (without a break).
- Requires the ability to understand and complete instructions.
- Requires data entry/keypunching and mouse skills to complete daily work.
- Ability to view and correctly interpret numbers, text, and images on a computer.
- Requires the use of various office equipment to perform duties.
- Requires verifying documents for accuracy.
- Requires working beyond the 8-hour day.
- Requires lifting and carrying up to 40 pounds.
- Requires receiving and dispersing verified amounts of cash and negotiable instruments according to accepted procedures.
QUALIFICATION REQUIREMENTS
Skills/Knowledge
- Ability to learn and apply learned skills.
- Ability to work with all types of people.
- Ability to use a computer keyboard.
- Ability to type 40 WPM.
- Ability to operate a 10 key calculator.
- Knowledge of basic math.
- Ability to work cooperatively with members, co-workers, and management.
- Must be bondable.
Education/Training
- High school graduate or GED equivalent
Experience
- One year of experience working in a financial institution is preferred.
Training
- Must be willing to attend/participate in any training necessary to learn/update skills or knowledge required for the position.
Member Services Specialist (Part Time)
Location: Honolulu/Hokua
Provides members with courteous, efficient, and accurate service in depositing funds, withdrawing funds, opening and cross-selling new share accounts, certificate accounts, and other new services. And provides members with courteous, accurate, and efficient loan service, which includes providing loan information, interviewing, and accepting loan applications in accordance with loan policies. Ensuring that each loan application is handled properly and in a timely manner.
View Full description
WORK HOURS
- Part-Time employees are required to work 3+ days per week during the following days and hours: Monday - Friday 11 PM - 5:30 PM and Saturday 10 AM - 2 PM.
ESSENTIAL DUTIES AND FUNCTIONS
TELLER/NEW ACCOUNTS
- Performs all duties exceptionally, safely, and efficiently.
- Receives cash and checks for payments or deposits.
- Issues checks or cash for withdrawals.
- Processes transfers between accounts.
- Issues money orders and movie tickets. Also maintains logs and adheres to inventory and control procedures.
- Cross-sells savings and loan services to existing and new members.
- Provides routine information on credit union products and services, policies, and member accounts in person, by phone, or by mail.
- Balances cash and checks to computer totals on a daily basis and prepares bank deposits.
- Opens new Savings, Checking, IRA, Trust, and Savings Certificate Accounts as well as provides information and disclosures relating to these services. (Note: Savings would refer to Regular, Christmas, Jumbo, and Momi Accounts).
- Processes applications for plastic cards and the Member Telephone Service.
- Processes deposits, withdrawal requests, loan payments, and loan close-outs received via mail.
- Provides members with payroll allotment forms.
- Maintains appropriate department records and files.
- Assists in balancing daily work.
- Assists in auditing of cash machines and other instruments with their immediate manager.
- Performs Shared Branching Transactions (HICUSO & CO-OP).
- Order supplies for the department as needed from the HR Director.
- Removes and replenishes coin machine bags and prepares coin machine bags for deposit processing.
- Processes coin machine transactions.
- Processes the opening and closing of Safe Deposit Boxes.
- Processes ATM deposits or payments.
- Assume the duties of the Receptionist in his/her absence.
CONSUMER LENDING
- Interview and obtain information from loan applicants to be able to process loan requests made by members for all types of loans offered excluding mortgage applications.
- Verifies loan application information to ensure that all essential information to make a decision has been noted.
- Assures all loan applications are completed in accordance with applicable federal and state laws and regulations.
- Inputs loan application information into the computer terminal for processing.
OTHER DUTIES AND FUNCTIONS
- Conducts every aspect of this position, involving interpersonal relations, in line with the concept that all personnel, staff, shareholders, and visitors are afforded full and equal treatment in all matters without regard to race, creed, color, sex, sexual orientation, age, national origin, lawful political affiliation, physical handicap or marital status.
- Periodically serves on various credit union committees (i.e. Safety, Social Events, ect.)
- Performs such other duties and responsibilities as may be prescribed by the VP Loans or President/CEO.
- Pursues a program of:
- Self-Development.
- Utilizing such training and education as may be required by the credit union:
- in connection with this position;
- for career
- Ensures a secure, neat, clean, and safe work area.
WORKING CONDITIONS
Equipment Used
- Personal computer
- 10-key calculator
- Telephone
- Typewriter
- Fax Machine
- Copy Machine
- Document Scanner
- Microfilm/Microfiche Reader/Printer
- Coin Counting/Sorting Machine
- Bill Counting/Sorting and Dispensing Machines
- Remote teller workstation equipment
Work Hours
- Hours are to be determined depending on the branch
- Monday through Friday, 8:45 AM to 5:30 PM
- Saturday, 8:45 AM – 2:15 PM
- Overtime may be required.
- Workdays, hours, or branch locations may vary according to the operational needs of the credit union.
MENTAL DEMANDS
- Requires the application of sound decision-making principles, logical thinking, and good judgment.
- Requires alertness, concentration, and attention to
- Requires the use of good judgment when dealing with difficult or uncomfortable situations.
COMMUNICATION DEMANDS
Ability to communicate clearly both orally and in writing with members, peers, and staff members.PHYSICAL DEMANDS
- Requires sitting at a workstation for periods of up to 4 hours (without a break).
- Requires the ability to understand and complete instructions.
- Requires data entry/keypunching and mouse skills to complete daily work.
- Ability to view and correctly interpret numbers, text, and images on a computer.
- Requires the use of various office equipment to perform duties.
- Requires verifying documents for accuracy.
- Requires working beyond the 8-hour day.
- Requires lifting and carrying up to 40 pounds.
- Requires receiving and dispersing verified amounts of cash and negotiable instruments according to accepted procedures.
QUALIFICATION REQUIREMENTS
Skills/Knowledge
- Ability to learn and apply learned skills.
- Ability to work with all types of people.
- Ability to use a computer keyboard.
- Ability to type 40 WPM.
- Ability to operate a 10-key calculator.
- Knowledge of basic math.
- Ability to work cooperatively with members, co-workers, and management.
- Must be bondable.
Education/Training
- High school graduate or GED equivalent
Experience
- One year of experience working in a financial institution is preferred.
Training
-
- Must be willing to attend/participate in any training necessary to learn/update skills or knowledge required for the position.
Relief Member Services Specialist (Part Time)
Location: Airport, Hokua/Honolulu & Shipyard (must be available to work all three locations)
Provides members with courteous, efficient, and accurate service in depositing funds, withdrawing funds, opening and cross-selling new share accounts, certificate accounts, and other new services. And provides members with courteous, accurate, and efficient loan service, which includes providing loan information, interviewing, and accepting loan applications in accordance with loan policies. Ensuring that each loan application is handled properly and in a timely manner.
View Full description
WORK HOURS
- Part-Time employees are required to work 3+ days per week during the following days and hours: Monday - Friday 11 PM - 5:30 PM and Saturday 10 AM - 2 PM.
ESSENTIAL DUTIES AND FUNCTIONS
TELLER/NEW ACCOUNTS
- Performs all duties exceptionally, safely, and efficiently.
- Receives cash and checks for payments or deposits.
- Issues checks or cash for withdrawals.
- Processes transfers between accounts.
- Issues money orders and movie tickets. Also maintains logs and adheres to inventory and control procedures.
- Cross-sells savings and loan services to existing and new members.
- Provides routine information on credit union products and services, policies, and member accounts in person, by phone, or by mail.
- Balances cash and checks to computer totals on a daily basis and prepares bank deposits.
- Opens new Savings, Checking, IRA, Trust, and Savings Certificate Accounts as well as provides information and disclosures relating to these services. (Note: Savings would refer to Regular, Christmas, Jumbo, and Momi Accounts).
- Processes applications for plastic cards and the Member Telephone Service.
- Processes deposits, withdrawal requests, loan payments, and loan close-outs received via mail.
- Provides members with payroll allotment forms.
- Maintains appropriate department records and files.
- Assists in balancing daily work.
- Assists in auditing of cash machines and other instruments with their immediate manager.
- Performs Shared Branching Transactions (HICUSO & CO-OP).
- Order supplies for the department as needed from the HR Director.
- Removes and replenishes coin machine bags and prepares coin machine bags for deposit processing.
- Processes coin machine transactions.
- Processes the opening and closing of Safe Deposit Boxes.
- Processes ATM deposits or payments.
- Assume the duties of the Receptionist in his/her absence.
CONSUMER LENDING
- Interview and obtain information from loan applicants to be able to process loan requests made by members for all types of loans offered excluding mortgage applications.
- Verifies loan application information to ensure that all essential information to make a decision has been noted.
- Assures all loan applications are completed in accordance with applicable federal and state laws and regulations.
- Inputs loan application information into the computer terminal for processing.
OTHER DUTIES AND FUNCTIONS
- Conducts every aspect of this position, involving interpersonal relations, in line with the concept that all personnel, staff, shareholders, and visitors are afforded full and equal treatment in all matters without regard to race, creed, color, sex, sexual orientation, age, national origin, lawful political affiliation, physical handicap or marital status.
- Periodically serves on various credit union committees (i.e. Safety, Social Events, ect.)
- Performs such other duties and responsibilities as may be prescribed by the VP Loans or President/CEO.
- Pursues a program of:
- Self-Development.
- Utilizing such training and education as may be required by the credit union:
- in connection with this position;
- for career
- Ensures a secure, neat, clean, and safe work area.
WORKING CONDITIONS
Equipment Used
- Personal computer
- 10-key calculator
- Telephone
- Typewriter
- Fax Machine
- Copy Machine
- Document Scanner
- Microfilm/Microfiche Reader/Printer
- Coin Counting/Sorting Machine
- Bill Counting/Sorting and Dispensing Machines
- Remote teller workstation equipment
Work Hours
- Hours are to be determined depending on the branch
- Monday through Friday, 8:45 AM to 5:30 PM
- Saturday, 8:45 AM – 2:15 PM
- Overtime may be required.
- Workdays, hours, or branch locations may vary according to the operational needs of the credit union.
MENTAL DEMANDS
- Requires the application of sound decision-making principles, logical thinking, and good judgment.
- Requires alertness, concentration, and attention to
- Requires the use of good judgment when dealing with difficult or uncomfortable situations.
COMMUNICATION DEMANDS
Ability to communicate clearly both orally and in writing with members, peers, and staff members.PHYSICAL DEMANDS
- Requires sitting at a workstation for periods of up to 4 hours (without a break).
- Requires the ability to understand and complete instructions.
- Requires data entry/keypunching and mouse skills to complete daily work.
- Ability to view and correctly interpret numbers, text, and images on a computer.
- Requires the use of various office equipment to perform duties.
- Requires verifying documents for accuracy.
- Requires working beyond the 8-hour day.
- Requires lifting and carrying up to 40 pounds.
- Requires receiving and dispersing verified amounts of cash and negotiable instruments according to accepted procedures.
QUALIFICATION REQUIREMENTS
Skills/Knowledge
- Ability to learn and apply learned skills.
- Ability to work with all types of people.
- Ability to use a computer keyboard.
- Ability to type 40 WPM.
- Ability to operate a 10-key calculator.
- Knowledge of basic math.
- Ability to work cooperatively with members, co-workers, and management.
- Must be bondable.
Education/Training
- High school graduate or GED equivalent
Experience
- One year of experience working in a financial institution is preferred.
Training
-
- Must be willing to attend/participate in any training necessary to learn/update skills or knowledge required for the position.