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PHFCU New Login Instructions

Please note: there are different instructions for members who have logged in within 12 months, who have not logged in within 12 months, and for Joint Members.

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  • Instructions for MEMBERS who have logged into PHFCUOnline within 12 months.

    Instructions for MEMBERS who have logged into PHFCU Online within 12 months. 

     

    Please note that these steps are only needed for the first time you log into PHFCUOnline. When you log into PHFCUOnline in the future, you will be able to access your accounts immediately.

     

    STEP 1 

    CLICK LOG IN

    A SCREEN POPS OPEN….

    Enter your existing username in the Username field.

    In the Password field, enter “PHFCU” and the last 4 numbers of your SSN with no spaces. For example, if your SSN is 111-222-3333, enter PHFCU3333. 

    Click LOG IN. (Username and Password are case sensitive.)

     

    STEP 2 

    Click ACCEPT

     

     

    STEP 3 

    Enter your Date of Birth (MM-DD-YYYY) and 5-digit Zip Code.

    Click OK.

     

    STEP 4 

    Verify your identity. To do this, select your preferred Delivery Preference (Phone or email) and Delivery Type (text, voice, or email).

    Click OK.

    You will only have to do this again if you are logging in from a new device.

    STEP 5 

    Enter the 6-digit code that was sent to your preferred Delivery Type and chosen Delivery Preference.

    Click OK.

     

    STEP 6 

    Select your Username from the drop-down menu to login to your accounts.

    Enter your existing Password (you may also create a new password at this time) and enter the same Password again to confirm.

    Click OK. (Username and Password are case sensitive.)

     

     

    CONGRATULATIONS! You are now able to access all of your Pearl Hawaii Federal Credit Union accounts with a single login.

  • Instructions for JOINT MEMBERS or MEMBERS WHO HAVE NOT logged into PHFCUOnline within 12 months.

    Instructions for JOINT MEMBERS or MEMBERS WHO HAVE NOT logged into PHFCUOnline within 12 months. 

     

    Please note that these steps are only needed for the first time you log into PHFCUOnline. When you log into PHFCUOnline in the future, you will be able to access your accounts immediately.

     

    STEP 1 

    CLICK ON LOG IN

    CLICK ON REGISTER

     

    STEP 2 

    Click ACCEPT

     

    STEP 3 

    Enter the last 4 of your SSN/TIN (1234), your Date of Birth (MM-DD-YYYY), and your Member Number. Click VERIFY.

     

     

    STEP 4 

    Verify your identity continued… Please select your preferred Delivery Preference (Phone or email) and Delivery Type (text, voice, or email).

    Click SUBMIT. You will only have to do this again if you are logging in from a new device.

     

    STEP 5

     You will receive a 6-digit code that was sent to your preferred Delivery Type (text, voice, or email) and chosen Delivery Preference (Phone or email).

    Enter in the 6-digit code.

    Click VERIFY.

     

     

    STEP 6 

    Select your Username (between 6 and 20 characters long), Password (8 to 20 characters with at least 1 letter, 1 number, and 1 special character), and enter the same Password again to confirm.

    Click Submit. (Username and Password are case sensitive.)

     

     

     

    CONGRATULATIONS! You are now able to access all of your Pearl Hawaii Federal Credit Union accounts with a single login.