PHFCUOnline
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Q | Why is my password not working?
A | Passwords include a combination of lower and uppercase letters, numbers, and special characters....
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Q | Why do I always get the same error when trying to log in?
A | You may be using the wrong username or password. If you are certain...
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Q | Can I transfer money from my account to another Pearl Hawaii member?
A | Yes, you can. After you sign into PHFCUOnline, you will need to provide...
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Q | Is bill payment free?
A | Yes, our bill payment service is free. In order to use this service,...
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Q | Why was my bill payment sent out as a check and not electronically?
A | Our bill payment system will screen each payment added by you to verify...
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Q | How do I log in to PHFCUOnline or Bill Payment?
A |Â Please visit Login Instructions.
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Q | In order for me to use your site, what browsers do you suggest?
A | PHFCUOnline is supported by most modern browsers and mobile devices. In order to...
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Q | How do I setup E-Statements?
A | You can set up E-Statements through online banking, over the phone, or by...
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Q | Why do I have to provide security info to customer service if I get locked out of Bill Pay?
A | Customer Service asks you to provide security info to verify who you are....
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Q | How Do I Setup A Transfer To Another Credit Union Or Bank Where I Have Another Account?
A | Once logged in, click on Transfers in the mobile app or navigate to Transfer...
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Rates effective as of: January 18, 2026
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By accessing this link, you will be leaving the Credit Union’s web site and entering a web site hosted by another party.
Although the Credit Union has approved this as a reliable partner site, please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the Credit Union’s web site. The other party is solely responsible for the content of its web site.
We encourage you to read and evaluate the privacy and security policies on the site you are entering, which may be different than those of the Credit Union.
You will be leaving the credit union’s site.