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Q | I tried to cancel an automatic payment, but the payment is scheduled and showing up in my Pending Payments. What happened and what should I do?

A | First, cancel the scheduled payment in Pending Payments if you don’t want it to be paid. To change or stop all future automatic payments, select the company or person on the Payment Center, click AutoPay, and change or stop the AutoPay options.

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Important Security Alert – Individuals impersonating Pearl Hawaii FCU’s Fraud Department have been calling members and asking them to verify fraudulent transactions. Don’t provide them with your information. Call us directly at (808)737-4328 to report the incident .