FRAUD ALERT | We have been made aware of fraudsters pretending to be Pearl Hawaii’s fraud department.
Pearl Hawaii will never send emails, text, or call you and ask you to provide, update, or verify account passwords, Social Security numbers, PINs, credit or debit card numbers, authentication codes, or other confidential information.
If you have received a telephone call, text message, voice message, or email message claiming to be from Pearl Hawaii Federal Credit Union and asking for you to give out personal or confidential information, it is fraudulent. Pearl Hawaii already has this information on record and would have no need to ask.
If you have received one of these fraudulent messages and did give out your personal information, please contact Pearl Hawaii immediately at (808) 737.4328 (73-PHFCU), email us at MyFamily@phfcu.com, or contact us through secure messaging.
FRAUD ALERT | HELPFUL LINKS
- For information concerning legitimate fraud alerts that Pearl Hawaii does send, please visit Card Fraud Alerts.
- These Scams Are On The Rise
- What Is Identity Theft?
- Guard Against Multi-Factor Authentication Scams
- Beware of Romance Scams
- What is Financial Elder Abuse? Understanding Financial Exploitation
- Improve Account Security With Transaction Alerts
- Your Account Security & Regulation E
- Protecting Yourself From Social Media Scams
- The Art of Social Engineering
FRAUD ALERT | RESOURCES
- Internet Crime Complaint Center
- Federal Trade Commission
- 10 Things You Can Do to Avoid Fraud
- FTC: Privacy, Identity & Online Security
- Internal Revenue Service (IRS): Scams Targeting Taxpayers
- Tips for Safe Gift Card Use: Retail Gift Card Association
- Consumer Financial Protection Bureau
- The Department of Justice
- Identity Theft (FBI)
- IRS Identity Theft-Related Guidance
- Identity Theft Resource Center | 1-888-400-5530