If you requested to pick up your debit card…
- Waipio, Waianae, Ewa, Honolulu, and Airport- Same day pick up is available if your request is made before 12 pm HST on a business day (every day except Sunday). If your request is made after 12 pm HST, on a Sunday, or on a Holiday, we will be able to fulfill your request on the next business day.
- Pearl Harbor- Please allow for 3 business days.
- We will call you once your card is available for pick up.
If you requested your debit card to be mailed…
- Please allow for up to 7-10 business days to receive your card.