Our Member Telephone System (MTS)* gives you around-the-clock access to your accounts right from your touch-tone phone.
- Review account balances
- Verify transactions
- Review Checks cleared
- Transfer funds
- Make loan payments and more…
To access our Member Telephone System (MTS), call 808.73.PHFCU (808-737-4328).
Please have your account number readily available. If you will be accessing loan information, you will also need the number that is associated with the loan type (these numbers can be found on your statement).
If you need assistance, please call us at 808-73-PHFCU (737-4328) and dial 0 to speak with a live person.
- Call 808-73-PHFCU (737-4328) or toll-free 800-987-5583
- Choose “1” to access our MTS System
- Enter your Member Number
- Enter your Access Code
CHOOSE AN OPTION
OPTION 1 | Account & Loan Inquiries (see below)
OPTION 2 | Payments, Transfers & Withdrawals (see below)
OPTION 3 | New Member Number & Other Activities (see below)
ADDITIONAL OPTIONS | Credit Union Assistance (Press O), Previous Menu (Press *)
1. Account Balances
- 1. Savings
- 2. Checking
- 3. Other
2. Account History
- 1. List of deposits
- 2. List of withdrawals
- 3. Dividends earned year-to-date
- 4. List of all activity
3. Cleared Checks
- 1. List of checks on your account
- 2. Specific checks on your checking account
4. Loan Inquiries
- 1. Balance & payment amounts on line-of-credit
- 2. Balance & payment amounts on other loan
- 3. Loan interest paid year-to-date
1. Loan Payments
- 1. From savings
- 2. From checking
- 3. From another account
2. Account Transfers
- 1. Savings to Checking
- 2. Checking to Savings
- 3. Select account for transfer
3. Check Withdrawals
- 1. Mail a check from savings
- 2. Mail a check from a specified account
1. To go to a different membership/member number
2. To change your PIN/Access Code
3. Stop Payment(s) (Press 1 to Stop payment on a single check)
4. Report a lost or stolen Debit/ATM card
5. For Savings & Loan Rate Quotes
Building trust, nurturing dreams, inspiring hope. From home or car loans to Hawaii’s most innovative banking services, Pearl Hawaii is committed to you. Bank at any of our Oahu locations in Waipahu, Ewa Beach, Waianae, Honolulu, Pearl Harbor, or near the Airport. Additionally, you can bank using PHFCUOnline just like one of our branches. To contact us, call us at 808.737.4328, toll-free at 800.987.5583, or email us at MyFamily@phfcu.com.
OUR MISSION + VISION
Caring for our local community with outstanding service and awesome innovation.
Building trust, nurturing dreams, inspiring hope. One meaningful experience at a time.