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Pearl Hawaii Credit Union
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Stop Holiday Fraud

As the holiday season approaches, online shopping is increasing rapidly. Reports of online shopping fraud more than doubled between 2020 and 2021, according to the latest report by the Federal Trade Commission (FTC). According to the FTC, consumers over the age of 60 are experiencing more fraud than ever.

Scams include romance scams, sweepstake scams, business imposters, and government fraud. As the holiday season approaches, online shopping fraud is most common.


Prevent Holiday Fraud & Do Online Research

Look up the website or company name with the words “reviews” and “complaints.” If the company has a less than desirable reputation, you will discover issues other consumers experienced concerning the quality of the merchandise, refunds, or shipping issues. Additionally, many of these reviews will mention that items were never received, they were unable to contact their customer service, or will directly state that they experienced fraud or that the company is a scam. Next, check with the Better Business Bureau (BBB) to see if it has received any complaints.

Monitor Your Accounts

Use PHFCUOnline to keep an eye on your transactions, especially during the holidays. Notify Pearl Hawaii right away if there’s any fraudulent activity.

Beware Of Phishing Scams

During the holidays, criminals will create a fake email for a deal that’s too good to be true. If you click on any links within the email, you may be downloading malware onto your computer or you may be asked for payment information that could lead to fraud.

Limit Large Sums Of Cash 

Even though financial crimes migrate from physical to cyber, customers should be careful not to carry around large sums of cash when shopping.

Holiday Fraud & Shopping Online

Secure Your Internet Connection. If shopping online, make sure you do so from a password-protected Wi-Fi network. Never access online banking from a public Wi-Fi network.

Shop Safely

Before making an online purchase, make sure the website uses secure technology. When you are at the checkout screen, verify that the web address begins with HTTPS.

Read The Site’s Privacy Policies

Though long and complex, privacy policies tell you how the site protects the personal information it collects. If you don’t see a site’s privacy policy, consider doing business elsewhere.

Read All Of The Details

A note on shipping… See what you can learn about where the company is located. Many common online shopping complaints involve super-slow shipping, and these are often from companies located outside of the United States.

Rule of thumb…

If something doesn’t seem right, shop elsewhere.